Case Study

OCRI (Ottawa Centre for Research and Innovation) - TalentWorks

For 20 years, OCRI has been Ottawa’s lead economic agency for fostering the advancement of the region’s globally competitive knowledge-based economy. OCRI is a non-profit, partnership organization that operates on an annual budget that comes from a variety of sources including: municipal, federal and provincial government grants; membership fees; professional development programs; and private sector contributions.

Challenge: The Ottawa Talent Initiative (OTI), with the support of OCRI and the City of Ottawa, were seeking to address two major concerns in Ottawa – the needs of the unemployed and underemployed technology workers; and the potential impact of losing this talent pool on Ottawa’s economic foundation.

Action: This was a problem that required innovative approaches. Foursight delivered consulting and facilitation services, utilizing the Creative Problem Solving Process to support the development of a Community Adjustment Action Plan. The outcome of this work was a comprehensive plan that included 18 actions that were unique and relevant to the high tech community in Ottawa.

Impact: “Our situation was highly charged, politically and emotionally. Everyone involved with this project felt huge pressure and the clock was ticking. We needed to get our heads above individual needs to forge a common path that would then quickly help individuals and the community. Moving through this diverge-converge-diverge process required skilful and creative facilitation. Judy was exactly what we needed to breakthrough our logjam! As a result of the community plan developed, the Ottawa Talent Initiative has offered labour market information, tech trends analysis, career counselling, seminars, workshops, job postings and employer contacts to high tech jobseekers and has received more than 7,000 visits to its Action Centre.”

Cheryl Gorman
Executive Director, OCRI-TalentWorks